Portals & roles
Driver, customer, and haulier in the same data
Dispatcher, driver, customer, subcontractor, and workshop work within the same data — each with the specific view and permissions they require.
Proof of concept on your own data, at a fixed price
Illustration: a fictional driver app on a mobile phone with next stop, buttons for photo, damage and exchange pallets, and a field for the recipient's signature.
Today's tasks on mobile
Lagervej 7, Roskilde
Deliver 4 EUR pallets · 1,400 kg
Recipient's signature
Confirm delivery (POD)Signature and photo attached directly to the order
Customers track their shipments themselves
Customer staff create orders, track status, and download consignment notes and invoices without calling dispatch.
- Booking directly in the portal
- Status from booked to delivered
- Consignment notes and invoices gathered in one place
Illustration: a fictional customer portal with tabs for orders, consignment notes and invoices and a list of consignments with status from booked to delivered.
Customer portal · Customer A
Order 10477
Vejle → Odense
- Booked
- Collected
- En route
- Delivered
Order 10481
Vejle → Aarhus
- Booked
- Collected
- En route
- Delivered
Order 10486
Vejle → Kolding
- Booked
- Collected
- En route
- Delivered
Everything the portals can do
Dispatcher
Full overview and planning on the timeline. Read more under Dispatch & fleet.
Driver app
Daily assignments, route navigation, digital POD with signature, photos of damage and delivery, and exchange pallet logging.
Customer portal
Customer staff create orders, monitor status, and download consignment notes and invoices.
Subcontractor portal
Trips are passed to external hauliers who confirm receipt, and settlement is generated automatically.
Workshop
Defect reports, inspections, scheduled servicing, and spare parts. Damage photos from the driver app feed straight into the workshop log.
Role-based access control
Access is managed by role: administrator, dispatcher, driver, finance, customer, and subcontractor.
See it on your own data
Book a no-obligation walkthrough, and we will show how AIL TMS fits into your day-to-day operations.